Privacy Policy
Introduction
Welcome to KLO Solutions LLC (“we,” “us,” or “our”). We are a bookkeeping and financial advisory firm based in Minnesota, serving clients across the United States. This Privacy Policy explains how we collect, use, and protect information when you visit our website at klosolutions.com and how our Terms of Use govern your use of the site.
By using our website, you agree to the terms of this Privacy Policy and our Terms of Use. If you do not agree, please do not use our website.
Information We Collect
We collect information in the following ways:
Information You Provide Directly
When you fill out a contact form, submit an inquiry, or book a discovery call through our website, we may collect:
— Your name
— Your email address
— Your phone number (if provided)
— Your business name and relevant business information
— Any other information you choose to share in your message
Information Collected Automatically
When you visit our website, certain information may be collected automatically by our website platform and any third-party tools in use, including:
— IP address and general location data
— Browser type and device information
— Pages visited and time spent on the site
— Referring website or source
How We Use Your Information
We use the information we collect for the following purposes:
— To respond to your inquiry or schedule a discovery call
— To communicate with you about our services
— To send informational or marketing emails, if you have opted in to receive them
— To improve our website and understand how visitors use it
— To comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Email Communications
If you sign up to receive emails from KLO Solutions — including newsletters, updates, or educational content — we will only send you communications you have opted into. You may unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at support@klosolutions.com
We use a third-party email service provider to send and manage email communications. Your email address will be stored securely within that platform and will not be shared with other parties.
Scheduling and Booking Tools
Our website uses a third-party scheduling tool to allow visitors to book discovery calls. When you book a call, you will provide your name, email address, and potentially other contact details directly to that platform. Your information is subject to the privacy policy of the scheduling tool in addition to ours. We use Dubsado Calendar. View Dubsado’s Privacy Policy at https://www.dubsado.com/legal/privacy-policy.
Cookies
Our website may use cookies — small data files stored on your browser — to help the site function properly and to understand how visitors use the site. Cookies do not contain personally identifiable information on their own.
You can control cookie settings through your browser. Most browsers allow you to refuse or delete cookies. Note that disabling cookies may affect the functionality of certain features on our site.
Data Security
We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We do not store sensitive financial information — such as bank account numbers or tax identification numbers — through our website. Any such information shared in connection with our bookkeeping services is handled through separate, secure client-facing systems and is governed by our client engagement agreement.
Third-Party Links
Our website may contain links to third-party websites, including our scheduling tool, social media profiles, and directory listings such as the QuickBooks ProAdvisor directory or A2X directory. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website and services are intended for business owners and professionals. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
Your Rights
Depending on where you are located, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of information we hold about you.
If you would like to exercise any of these rights or have questions about how your information is handled, please contact us at:
KLO Solutions
17057 Fillmore Street NE, Ham Lake, MN 55304
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.